For owners who miss calls on the job
You were on a job. They called the next name on Google.
We set up an assistant that answers your messages in seconds, in your words, and texts back every missed call, so the customer is talking to you before they dial someone else. Your people still pick up first.
Set up and kept running for you. You see it answer your own real messages before you pay.
A person replies on WhatsApp, in English or Spanish.
2:16 pm, two minutes after a missed call
Hi, you just texted me. My water heater is leaking. Can someone come today?
Sorry we missed your call, we're on a job. We can come today between 4 and 6. What's the address? A photo of the heater helps us bring the right parts.
Thank you! 45 Calle Sol, sending the photo now.
Got it. You're booked for today between 4 and 6. We'll text when we're on the way.
The call went to voicemail at 2:14 pm. A text went out right away with a link to WhatsApp. The visit was booked before you finished the job you were on.
Sound familiar?
Owners who work with their hands say it plainly.
“we're constantly missing calls when we're on jobs. Last month I had 47 missed calls. Maybe 5 left voicemail. I know I'm losing work to whoever picks up...”
“Someones pipe bursts at 8pm so they call us, get voicemail and call the next guy on google instead.”
“I was told this year that I was the only lawn company that returned a call.”
Quoted from public posts by small business owners. These are not our clients.
Why the usual fixes fail
The job goes to whoever answers first.
A voicemail, a callback at lunch and a message emailed to you tonight all answer later. The customer keeps dialing until someone gives them a price and a time.
What owners tryCall back at lunch, or on Sunday.
Why it doesn't holdBy then they hired whoever picked up.
What owners tryA voicemail greeting.
Why it doesn't holdMany callers hang up instead of leaving a message.
What owners tryAn answering service.
Why it doesn't holdThe message reaches you hours later, sometimes with the wrong number and no details.
“If it is something critical, the furnace is broken or something, I will call 3–4 places and the first person to call back wins.”
An example afternoon
What happens to a missed call once it's set up.
Your people still answer first. When nobody can, the customer hears back in seconds instead of hearing a voicemail.
- 2:14 pm
PhoneA call rings out while you're on a job.
Texted backA text went out right away, with a link to WhatsApp
- 2:16 pm
WhatsApp“My water heater is leaking. Can someone come today?”
AnsweredAnswered with your price for a visit and today's openings
- 2:19 pm
WhatsAppThe address and a photo of the heater
BookedBooked for 4 to 6 pm, on your calendar
- 3:05 pm
Instagram“Do you install solar water heaters?”
Sent to youNot in your answers yet, so it came to you with the conversation so far
How it starts
Three steps. Nothing new to learn.
Message us on WhatsApp
Tell us what is eating your week. A person replies, in English or Spanish.
See it answer your own messages
We build it from a batch of your real past messages and show it answering them, before you pay. The scope and price come in writing.
We switch it on and keep it running
On your own number, through Meta's official WhatsApp business setup. You own every account, with no lock-in. We check it and tune it every month.
Questions owners ask
Will it sound like a robot?
No. It writes the way you write, on WhatsApp and text, where your customers already reach you. There is no phone menu.
Does it pick up the phone and talk?
Not this setup. It answers messages and texts back missed calls, and your team keeps answering calls when they can. If you want a voice assistant on your phone line, ask us and we will scope it separately.
Can it handle my prices and my area?
It learns from your own examples. You see it answering your real questions before you pay.
Do I keep my number?
Yes. Your customers keep calling the number they already have.
Stop losing the job to whoever picks up.
This week, count the calls that go to voicemail while you work. Then send us a WhatsApp.
A person replies on WhatsApp, in English or Spanish.